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Course Code
FBAQ-003
Business Process Framework Fundamentals
- Expand your Frameworks foundation: Learn a common, business-led approach to rationalize the processes that run your business. TM Forum’s Business Process Framework Fundamentals course gives you a deep dive on one of the most well-known and widely adopted standards in our industry to do just that!
- You’ll learn how to reduce risk, cost and time-to-market by establishing repeatable process flows that are created from standardized process elements – eliminating double work and positively affecting your bottom line.
Learning Outcomes
- Equip you to use the Framework to improve business efficiency
- Enable you to collect and re-use the Skill Makers that exists in your business
- Provide a solid foundation for scoping projects, planning the future and assessing the impact of change
- Create a common understanding of the tasks involved in running your business and a common language to describe them
- Allow you to interact with your suppliers and partners using standard terminology
Course Contents
- Module 1: Why is the Business Process Framework important?
- Module 2: What can the Business Process Framework do for me?
- Module 3: Where do I start?
- Module 4: Conformance
- Module 5: The Business Process Framework and ITIL (optional)
Our Methodology
- Make coaching and monitoring innovative and using modern
- Media training also using on the go training by using interactive means and focusing on
- The exercises, practical applications and real situations study
- Live delivery method, instructor-led training
- Experienced consultant, trainers, and professional
- Qualified trainer with high-level experience
Attendance Reports
- Send daily attendance reports to training departments
- Send full attendance report to training dep. by the end of the course
- Attend 100 % from the course days also provide daily
- Issue attendance certificate for participant who attend minimum 80% from the course duration
Pre/Post Reports
- Pre- assessment before starting training
- Post assessment after finish training
- Full report for the deferent between Pre-& Post assessment
Who Should Attend
- Quality managers, business managers, enterprise solution architects, process practitioners
- Solution architects working for enterprise application
- Anyone interested in ensuring that a service provider business operates
- Anyone interested in gaining a better understanding of the relationship between the goals of the business and the supporting IT infrastructure
