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Course Code
HRTM-017
HR Skills for Non HR Professionals
Human Resource is a function that every organization or company has. Its involvement does not only begin from the time a requirement is posted for a particular role, position, designation, or a vacancy, it continues to every aspect of an employee’s role in the organization or company. Everyone who has ever worked will know the involvement of the HR at some of the other stage of their life in the organization or company. HR plays a vital role in the life of any organization or company. There are various functions that HR manages and leads some of those are:
- Hiring and recruitment
- Training and development
- Employee engagement
- Staffing and logistics management
- Talent management
- HR Operations
- Organizational Development and more
Learning Outcomes
- Understand various functions performed by HR and HR related functions
- Gather sufficient knowledge about day-to-day and function-based activities
- Know various challenges faced by HR at various levels of their functioning at the organization
- List and apply manager's HR functions
- Define the roles and responsibilities of managers in recruitment and onboarding
- Conduct effective performance appraisal meetings
- Identify and evaluate training needs
- Handle employee’s complaints, grievances, and turnover
By the end of this course, you will be able to:
Course Contents
- What HR is really about
- Human Resources Development and Evolution
- HR: towards a modern definition
- Ally with HR department
- The HR functions of managers
- Workforce planning
- Attracting the right talent through referrals
- Interviewing skills for line managers
- Building a job profile
- Preparing technical assessments
- Onboarding - job orientation
- Does induction mean orientation or is there a difference?
- Benefits of induction and orientation program to employees and organizations
- First day on the job
- Induction content
- Role and responsibility of the new employee’s manager during the first few days
- Values, culture and code of conduct
- Evaluating effectiveness of on-boarding
- Definition of performance management
- Overview of the annual performance cycle
- Mistakes in performance management
- Employee assessment best practices
- Coaching, counseling and mentoring
- Identifying training needs
- Career development
- The career development process and links with HR
- Succession planning
- Building a personal development plan
- Learning styles
- On the job training
- Evaluating training effectiveness
- Employee moral
- The definition of a grievance
- Grievances versus complaints
- The grievance handling procedures
- Your role before, during and after the exit interview
- Analyzing turnover
Our Methodology
- Make coaching and monitoring innovative and using modern
- Media training also using on the go training by using interactive means and focusing on
- The exercises, practical applications and real situations study
- Live delivery method, instructor-led training
- Experienced consultant, trainers, and professional
- Qualified trainer with high-level experience
Attendance Reports
- Send daily attendance reports to training departments
- Send full attendance report to training dep. by the end of the course
- Attend 100 % from the course days also provide daily
- Issue attendance certificate for participant who attend minimum 80% from the course duration
Pre/Post Reports
- Pre- assessment before starting training
- Post assessment after finishing training
- Full report for the difference between Pre-& Post assessment
Who Should Attend
- Management and Leadership Role Holders
- Business owners and businesspersons of various pedigree
- Head of Departments
- Team Leaders and Supervisors
- Anyone who wishes to gain knowledge and skills about the human resources functions
